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Privacy Policy

Purpose of Data Processing

We collect personal data to efficiently process orders, communicate with customers, arrange shipping, and handle payments. This ensures smooth transactions, timely delivery, and personalized service while maintaining compliance with legal requirements, improving satisfaction, and ensuring high service standards for every customer throughout all interactions.

Types of Data Collected

The types of personal information gathered include name, address, email, phone number, payment details, IP address, and order history. This data enables accurate order fulfillment, effective communication, fraud prevention, and personalized experiences tailored to the specific needs of each customer across all platforms.

Legal Basis

Our processing activities are based on the need to perform contractual obligations, pursue legitimate business interests, and obtain explicit consent from customers where required. This ensures lawful, transparent, and fully compliant data handling in accordance with all applicable legal regulations and industry standards worldwide.

Disclosure to Third Parties

We may share necessary data with trusted third parties, including payment processors, shipping companies, and hosting service providers. These disclosures are strictly limited to essential operations and help maintain reliable, secure, and efficient service for all customers consistently, minimizing risk.

Data Transfers Abroad

In certain cases, data may be transferred abroad through the use of secure cloud-based services. All such transfers comply with applicable legal requirements to ensure data remains safe, protected, and handled in accordance with international privacy protection standards and contractual safeguards.

Data Retention Period

Personal information is retained only for as long as necessary to fulfill its original processing purpose or as required by legal obligations. Once no longer needed, the data is securely deleted or anonymized, safeguarding customer confidentiality, trust, and privacy at all times.

Rights of Data Subjects

Customers have the right to request access, correction, deletion, restriction of processing, and transfer of their personal data. They may object to certain uses, ensuring complete privacy control and the ability to safeguard their personal digital information fully against misuse.

Cookies and Tracking

Our website uses cookies and analytical tools, including Google Analytics, to enhance user experience and measure performance. Visitors are notified via a cookie banner and may adjust their preferences or withdraw consent at any given moment easily and transparently.

Newsletter

We send newsletters only to customers who have provided explicit consent. Subscribers may unsubscribe at any time via the provided link, ensuring they control the frequency and type of marketing or promotional messages they receive from us directly and securely.

User Accounts

Customer data stored with registered accounts enables order history, saved preferences, and faster checkout. This provides a convenient, secure, and personalized shopping experience that benefits returning customers and supports smooth interactions throughout the entire purchasing process consistently.

Data Security

We employ SSL encryption and strong organizational measures to safeguard data from unauthorized access, loss, or misuse. Our security systems are regularly reviewed and updated, ensuring continuous protection of customer transactions, information, and overall platform integrity at all times.

Controller

The responsible entity for data processing is Hash42, located at Rue des Helvètes 19, 1580 Avenches. For inquiries, please contact Alex Baur at Alex.Baur@Bluewin.ch, who ensures all data protection measures remain effective and fully operational in compliance with laws.

Contact for Data Protection

For any questions, requests, or concerns regarding data protection, please email Alex.Baur@Bluewin.ch. We will respond promptly to ensure your privacy rights are respected and your personal information remains safe under all legal requirements and regulations worldwide.

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